FAQ
Reservations / Check-in & Check-out
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Q.
How can I make a reservation?
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A.
Reservations can be made through the booking form on our website, by phone, or through various booking platforms.
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Q.
Is check-in and check-out handled in person?
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A.
Check-in and check-out are handled in person by our staff.
We will welcome you at the house and provide guidance on the facilities and your stay.
Accommodation & Facilities
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Q.
What size are the beds?
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A.
All six beds are single-size beds.
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Q.
Are the toilets equipped with bidet functions (washlets)?
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A.
Yes, all toilets are equipped with washlet bidet functions.
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Q.
Is smoking allowed?
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A.
Smoking is not permitted inside the building.
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Q.
Can I bring pets?
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A.
We’re sorry, but pets are not allowed.
About Our Services
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Q.
Are meals included?
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A.
Meals are not included.
We invite you to enjoy the local cuisine of Gujo at nearby restaurants and cafés. -
Q.
Is support available in foreign languages?
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A.
We have English-speaking staff available.
To ensure a comfortable stay for international guests, we provide support in English from the reservation process through your stay. -
Q.
Can I get help planning sightseeing activities?
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A.
We offer personalized sightseeing recommendations based on your interests and preferences.
We’ll be happy to introduce recommended ways to experience the culture, nature, and local cuisine of Gujo Hachiman. -
Q.
Are there staff on-site?
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A.
There are no staff permanently on-site. However, if you need any assistance during your stay, please contact our emergency support line during business hours. Our staff will provide on-site assistance when necessary, so you can stay with peace of mind.
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Q.
Is shuttle service available?
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A.
Yes, we offer shuttle service to and from Gujo-Hachiman Station or the nearest bus stop.
If you require transportation, please contact us in advance.
Others
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Q.
What kind of travelers is this accommodation recommended for?
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A.
This accommodation is recommended for travelers who wish to relax in a private space and enjoy a deeper experience of sightseeing and local culture.
With concierge support, we provide a truly special and personalized stay. -
Q.
Is parking available?
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A.
We offer two free parking spaces next to the accommodation.
For a third vehicle or more, please use nearby parking areas.