Reservations / Check-in & Check-out

Q.

How can I make a reservation?

A.

Reservations can be made through the booking form on our website, by phone, or through various booking platforms.

Q.

Is check-in and check-out handled in person?

A.

Check-in and check-out are handled in person by our staff.
We will welcome you at the house and provide guidance on the facilities and your stay.

Accommodation & Facilities

Q.

What size are the beds?

A.

All six beds are single-size beds.

Q.

Are the toilets equipped with bidet functions (washlets)?

A.

Yes, all toilets are equipped with washlet bidet functions.

Q.

Is smoking allowed?

A.

Smoking is not permitted inside the building.

Q.

Can I bring pets?

A.

We’re sorry, but pets are not allowed.

About Our Services

Q.

Are meals included?

A.

Meals are not included.
We invite you to enjoy the local cuisine of Gujo at nearby restaurants and cafés.

Q.

Is support available in foreign languages?

A.

We have English-speaking staff available.
To ensure a comfortable stay for international guests, we provide support in English from the reservation process through your stay.

Q.

Can I get help planning sightseeing activities?

A.

We offer personalized sightseeing recommendations based on your interests and preferences.
We’ll be happy to introduce recommended ways to experience the culture, nature, and local cuisine of Gujo Hachiman.

Q.

Are there staff on-site?

A.

There are no staff permanently on-site. However, if you need any assistance during your stay, please contact our emergency support line during business hours. Our staff will provide on-site assistance when necessary, so you can stay with peace of mind.

Q.

Is shuttle service available?

A.

Yes, we offer shuttle service to and from Gujo-Hachiman Station or the nearest bus stop.
If you require transportation, please contact us in advance.

Others

Q.

What kind of travelers is this accommodation recommended for?

A.

This accommodation is recommended for travelers who wish to relax in a private space and enjoy a deeper experience of sightseeing and local culture.
With concierge support, we provide a truly special and personalized stay.

Q.

Is parking available?

A.

We offer two free parking spaces next to the accommodation.
For a third vehicle or more, please use nearby parking areas.